The Insider's View

by Mark
December 11th, 2008
6 Comments

For much of 2008 we were on an adventure in hiring. Heart of Business had, sadly and wonderfully, outgrown our amazing virtual assistants and needed to hire someone as a real employee.

It was an expensive, painful, enlightening, and incredibly educational journey. My wife and I learned tons about ourselves, about the true needs of the business, about how to hire, and how to be employers. Mostly because the first two hires didn’t work out. Which was expensive and painful. But worth it.

Now we have Kate Williams. Kate is our Infrastructure Queen. She has been an entrepreneur for-evah! She was the co-owner and manager of a holistic medical clinic, she was hired entry level at the National College of Natural Medicine and quickly rose to a director’s position, turning the school bookstore around and quadrupling it. Then she went out on her own as a freelance writer and editor.

Which is where she found us. She was a client of ours for months, before she responded to our ad.

We hired her, and she’s been working diligently within HoB, helping us tune up, and put in place, all kinds of systems and support so that we can sustain growth and development beyond the natural limits that Holly and I had reached in terms of our ability to just get things done.

Here’s the Insider’s View

Kate is adding her voice to this blog, and she’s going to blog about her experience coming into a business that already has momentum and a foundation, as compared to trying to get her own business up and running. She’s going to talk about what works, what doesn’t, insights and lessons learned.

And, she’s probably going to embarrass the crumb out of me, because she’s going to say pretty much whatever she wants. And there are wonderful things about HoB, and there are things that are messy and don’t work according to plan behind the curtain here.

In these times, rough economy, business in turmoil, I think it’s important for you to know the truth- that business is messy, mistakes are made, and that just because I, you, or anyone has accomplished something, it doesn’t mean I, you or anyone has all the answers.

But Kate just might. So watch for her posts.

Posts In This Series

Impressions: Finding That Right First Employee

Getting Paid . . . Eventually . . . After Having to Ask

Good Employees are Independent, and Good Employers Show Up

Wrestling to Anchor Our Infrastructure

Operating By the Books; It Does a Business Good

Don’t Forget to Tend to Your Personal Infrastructure

Remember to Include Time Into the Equation

Taking Advantage of Different Work Styles

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